SHIPPING POLICY

UK (Mainland)

All orders are sent out using UK Royal Mail and prices are based on weight range.

 All orders are carefully wrapped and dispatched within 1-2 working days after your order has been processed.

 

Please note: we aim to keep our packaging as eco-friendly as possible, avoiding bubble wrap and plastic in packaging where possible.

 

First Class delivery usually takes 1-3 business days and second class 2-5. 

 

Proof of purchase will always be obtained for your peace of mind. Orders over £50 will be tracked. 

 

Free shipping on all orders over £40

 

International

 

If you are ordering from outside the UK please use the contact form or email emily@oddbunnies.co.uk and we will be in touch with a shipping quote.​

RETURN & EXCHANGE POLICY

If your items have arrived faulty, or are not what you were expecting please contact us within a week of receipt of your items. Please do inform us if you wish to make a return and whether you'd like a refund or replacement.

You can do this by emailing emily@oddbunnies.co.uk

In the event of any products being faulty, we will cover all costs of the postage and either refund or exchange the products for you. However if you are returning products that are not faulty, then unfortunately we cannot refund the cost of returning the product to us nor the the original postage cost. We will only refund the cost of the returned items.

Before returning any item to us, please make sure  it is in the same condition as when you bought it. Please ensure you have taken reasonable care to make certain that it is returned safely and not damaged in transit. We also recommend you request proof of purchase.

mamahood logo.jpg

© 2017 by Odd Bunnies